Tenzing Partner Program

Partner Program

Tenzing's Commitment. to Support Our Partners

The Tenzing Partner Program lets your company offer award-winning, managed hosting services to your customers, without capital investment or risk.

Discover the Benefits of becoming
a Tenzing Partner

Tenzing is committed to working with our trusted partners. Our Partner Program includes a full suite of services designed to support our partners and their end client's success.
»  Download Partner Reference Guide

Program Services Include:

• Solutions Engineering Services

  Tenzing's Solutions Engineering team works with you to ensure the optimal architecture for your customer's requirements. Our "Summit with Tenzing" approach to hosting business-critical Internet applications follows the initial assessment process.

  Key Deliverables

  • Detailed Capacity, Availability and Continuity Planning
  • Detailed Application, Infrastructure and Security Services Planning

  
  

• Customized SLA

  Tenzing can customize service level agreements to meet unique requirements of a specific application and key stakeholders.

  At Tenzing, we understand that service level requirements may vary from customer to customer - based on the unique business requirements of your client. We recognize that service levels must be considered all the way through all processes to the ultimate end user.

  Whether the top issues are response times, change windows, security concerns, performance under peak loads, database optimization, etc. We'll help you design an architecture and managed services solution that will ensure that all service levels are met - consistently!

  
  

• Security Compliance Standards

  There is a strong requirement for adherence to security and confidentiality standards. Your customer will either have mandatory requirements based on their customers, industry and status as a public company or they will have a self-imposed standard to ensure they are being proactive in risk mitigation.

  Tenzing is ISO 27001 certified and SAS 70 type II audited and employs the ITIL framework for managing our processes and infrastructure to ensure success. These investments have been made to ensure success for our partners and our partners' clients.

  
  

• SaaS Enablement Services

  If you're working with your customers to develop applications delivered on a Software-as-a-Service (SaaS) model, talk to Tenzing. Tenzing is the leader in hosting business-critical Internet applications and one of a select few companies in North America that Microsoft has chosen to be a BizSpark partner and SaaS Incubation Center.

  
  

• RFP/RFI Collaboration

  Tenzing's sales and solution engineering teams will work with you on your RFP's and RFI's. Engage us early and we'll collaborate on content for your response. We can provide critical overviews of our operations and implementation teams, processes, certifications as well architecture and pricing that will complete your proposal and present a single combined solution to your client's requirements.

  
  

• Partner "Development Sandbox"

  Tenzing offers a partner sandbox as a key element of its Partner Program. Use the 'sandbox' to accelerate your 'time to revenue'. For example...

  • Do you need a test environment that you can demo a customer/prospect's solution to help close the sale?
  • Do you need to be able to run a "Proof of Concept" where the end-user customer can access and experience your application delivered over the web?
  • Do you need to run performance tests on the application to be able to optimize the architecture?

  Tenzing offers sandbox services to help you manage 'early stage' risks and close your business faster. The sandbox is only available on Tenzing's "Everest" cloud/virtualization platform and can be rapidly scaled to test different configurations and loads. The sandbox is available on qualified projects and is typically available for 15-30 day periods. Applications in the Sandbox can easily be promoted to a production environment.

  
  

• Partner Reference Architecture

  For Partners that focus on a specific application that generally requires a similar environment, Tenzing's Solution Engineering team can work rapidly with your team to develop a reference architecture and predictive cost model. It will clearly be based on a set of assumed parameters. We can easily revise the architecture for specific scenarios that vary. Recommended and proven configurations help in several key ways including:

  • Managing expectations through the budgeting cycle
  • Demonstrating to clients that the partner has proven expertise at the deployment and production phase
  • Managing risk

  This will help your sales organization get further, faster in the sales cycle.

  
  

• Sales Force Engagement

  Tenzing can work with your leadership team and your sales organization to drive business growth. For our Premier Partners, we'll collaborate on joint 'go-to-market' strategies proactively working on events, marketing communications, customers and prospects with your team. Engage us early. We'll help strengthen the overall value proposition.

  
  

Partner Rewards

Tenzing offers two Partner levels - Premier and Referral. Each program offers partner rewards associated with the level of commitment that our Partners want to make. If you are willing to work together to proactively drive business, engage sales teams and work on marketing programs, then the Premier program may be for you. If you simply want to refer a client to us and get compensated for any business that we close then the Referral program is ideal for you.

What's Next?

If you would like to join our Referral Partner Program or request membership as a Premier Partner please contact one our expert service consultants through our online forms or call toll free: 1.877.767.5577