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Tenzing: An Elevated Brand of Managed IT Services is Launched


Toronto, Canada - January 21, 2009

The official launch of Tenzing marks the emergence of a sophisticated and focused managed IT services company honed from over 10 years experience in the industry. Tenzing, a reference to the famous mountain guide who was the first to summit Mt. Everest with Sir Edmund Hillary, provides expert guidance and IT services to companies challenged with the delivery of enterprise-class business services over the Internet.

"What sets Tenzing apart," notes Brian Shepard, Founder and CEO, of Tenzing, "is our comprehensive approach to IT Service Management. We work collaboratively with our customers, step-by-step, to address the entire IT lifecycle. With more and more mission-critical business applications running over the Internet, we see that even intensive technical support is not nearly enough for most customers. They want more than the menu of infrastructure services and reactive incident management being offered by today's managed hosting providers. They want a comprehensive and collaborative service that melds proactive IT service management principles with world-class IT infrastructure services to mitigate risk and maximize the value of their IT investments."

Guided by best practices, Tenzing's ITIL certified Technical Account Managers (TAMs) are key to this comprehensive, "Summit with Tenzing" approach. TAMs act as trusted advisors, providing guidance and support from the Project Assessment Stage through to the Continual Improvement Stage of the IT lifecycle. They are that vital point of continuity which allows Tenzing to optimize its service according to the customer's evolving capabilities, resources and business requirements.

"Tenzing has developed a deep eco-system of partners and made very significant investments in facilities, tools, and processes so we can deliver a new level of service and proactively address every contingency a business might encounter," says Kelly Beardmore, CTO of Tenzing. "These investments equip us to be very flexible and develop technical solutions that transform our IT services into a strategic advantage for our customers. Customers running complex e-commerce applications, Web 2.0 applications or delivering business-critical SaaS applications will see significantly improved value."

Part of Tenzing's investments include a new, state-of-the-art datacenter in Toronto (in addition to a facility in Vancouver, B.C. ), the development of an advanced hosting platform built around enterprise-grade SAN (Storage Area Network) technology, as well as a self-healing "vServer" offering that seamlessly supports VMware, HyperV and Xen.

Tenzing is also one of the only IT service management companies in North America to be certified against strict ISO 27001 (Information Security) requirements.

About Tenzing

Tenzing was founded in 1998 as Canada Web Hosting. The company launched Tenzing to better communicate its award-winning approach to hosting business-critical Internet applications. Canada Web Hosting will continue to provide dedicated hosting services. Tenzing has customer service centers in Kelowna, BC and Toronto, Ontario and datacenters in Canada's primary NAPs: 151 Front Street, Toronto and the Harbour Centre, Vancouver.

Visit www.tenzing.com for more information or call toll free 1.877.767.5577

For more information, please contact:
Barry Cohen
Tenzing Managed IT Services
sales@tenzing.com
1.877.767.5577

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