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Tenzing becomes one of the first Managed IT Services companies in North America to receive ISO 27001 Certification. ISO 27001 is the only auditable international standard to define the requirements for an Information Security Management System (ISMS) and is implemented to ensure strict information security controls. This rigorous certification process touches most aspects of the Tenzing operation, from its internal processes to its physical infrastructure.
"We believe in the adaption of best practices and ISO 27001 outlines repeatable, quality processes that we embrace and have incorporated into our own road map," says Kelly Beardmore, CTO of Tenzing. "It is a long and intense process but, in the end, a 3rd party audit of our systems provides a high level of assurance to our customers that we meet the highest information security standards in the industry."
Tenzing recruited the services of Eosensa Inc. to help prepare for the audit that was conducted by BSI Group, a leading provider of independent third-party certification of management systems.
Information security is a broad category and covers network and physical access control, all levels of system redundancy and the protection of information from corruption or loss, all tested through extensive disaster recovery procedures. "Our biggest risk is not having our customer's data available to them 24/7. ISO touches upon everything that might impact our ability to deliver that guarantee."
The audit process doesn't end upon certification, but is conducted annually with the goal of continual improvement, a theme central to Tenzing's own "Summit with Tenzing" service model in which ITIL certified Technical Account Managers act as trusted advisors and engage regularly with clients through a "Continual Improvement Stage" and relentlessly work towards optimizing IT solutions and delivering improved value.
ISO 27001 is another layer of value Tenzing delivers to customers who choose to outsource business-critical IT services. Clients who are required to be ISO 27001 compliant can avoid this costly certification process by outsourcing their IT services with Tenzing and have them provide guidance towards secure IT solutions that minimize risk.
In a recently published Whitepaper, Mr. Beardmore writes succinctly about the risks associated with data privacy as it relates to privacy legislation in Canada and the Patriot Act. To read more: Resource Jan 21, 2009
Tenzing was founded in 1998. The company's award-winning approach to hosting business-critical Internet applications is comprehensive and collaborative. Grounded in ISO and ITIL best practices, their "Summit with Tenzing" approach addresses the entire IT lifecycle to deliver a new level of managed hosting service. Tenzing has customer service centers in Kelowna, BC and Toronto, Ontario and datacenters in Canada's primary NAPs: 151 Front Street, Toronto and the Harbour Centre, Vancouver.
For more information, please contact:
Barry Cohen
Tenzing Managed IT Services
sales@tenzing.com
1.877.767.5577