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SaaS Hosting, Managed Hosting | Tenzing Managed IT Services
Managed Hosting Services
Sales & Support: 1.877.767.5577
Sales & Support: 1.877.767.5577
Managed Hosting Services
Tenzing invests heavily in the people, processes and infrastructure required to host business-critical Internet applications -- so you don't have to. Tenzing is keenly aware that it takes all three of these elements working together to achieve the necessary results. Even the most skilled and motivated technicians need automation and disciplined processes that reinforce best practices to consistently deliver great IT services. Similarly, no amount of investment in IT infrastructure can protect your application against un-skilled, un-motivated technicians or un-disciplined processes.
More than just money, it takes time to create the capabilities required to deliver enterprise-class managed services. For a decade Tenzing has been refining its "Summit with Tenzing" service model to support organizations that need the mesh of technical skills, ITSM best practices, and IT infrastructure required to host business-critical Internet applications.
Tenzing Managed Services Portfolio:
Tenzing's comprehensive Managed Services Portfolio is designed to maximize the value and flexibility of services delivered to its customers.
Assessment
- Project Requirements Assessment
- ITSM Capabilities and Risk Assessment
- Best Practices Consulting
Solutions Engineering
- Infrastructure Services Plan
- Service Level Management Plan
- Availability & Continuity Plan
- Security & Capacity Management Plan
Deployment Services
- Project Planning & Management
- System & Application Configuration
- System & Application Instrumentation
- Application Load and Security Testing
- System Documentation (cSOPs / WIs)
IT Service Support & Delivery
- Service Desk
- Configuration Management
- Incident & Problem Management
- Change & Release Management
- Service Level Management
- Availability & Continuity Management
- Security & Capacity Management
Managed Infrastructure Services
- Everest Cloud Computing
- Datacenter Services
- Network Services (Connectivity / Load Balancing)
- Compute Services (Servers / Blades / vServers)
- Storage Services (Local / DAS / SAN)
- System & Application Monitoring (Local & Global)
- DNS Services
Managed Application Services
- MOSS Hosting Solutions
- SaaS Enablement Services
- OS Services (Microsoft / Linux)
- Hosted Exchange & Blackberry Services
- Database Services (MSSQL / MySQL / Oracle)
- Application Frameworks (.NET / PHP / Perl / Java)
- Web Services (Apache / IIS)
Managed Security Services
- Abuse Management
- Patch Management
- Firewall Services
- Intrusion Prevention / Detection
- Vulnerability Testing
- Auditing and Compliancy Testing
- SSL Certificates
Continual Service Improvement
- SLA and SLO Measurement and Reporting
- Monthly QoS Reviews
- Quarterly Account Reviews