Managed Hosting Services
Sales & Support:  1.877.767.5577
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Tenzing is a Software as a Service (SaaS) and Ecommerce enablement company. Our EVEREST managed hosting platform is designed specifically to address the unique business challenges faced by SaaS and Ecommerce providers. Our mission is to deliver exceptional business value by reducing the ongoing business risks, capital requirements, and operational costs associated with the reliable, secure, and scalable delivery of enterprise-class business-critical SaaS and Ecommerce applications.

EVEREST SaaS and Ecommerce Delivery Platform:

At the heart of Tenzing is its EVEREST managed hosting platform. This comprehensive IT Infrastructure and Managed Services platform is engineered to meet the highest standards for delivering SaaS and Ecommerce services globally. The EVEREST platform includes:

  • Expert SaaS and Ecommerce consulting and engineering services;
  • Service Level Agreements tailored to your Business Requirements;
  • Enterprise-ready, on-demand hosting (compute, storage, network) infrastructure;
  • Highly responsive, ITIL-structured Service Desk and Technical Support Teams;
  • ISO 27001/SAS 70 Type II/PCI-DSS certified information security framework;
  • Proactive account management lead by ITIL-certified Technical Account Managers.

Managed Services Portfolio for SaaS and Ecommerce Providers

Building on the EVEREST SaaS and Ecommerce delivery platform, Tenzing's comprehensive services portfolio is designed specifically to meet the unique business requirements of SaaS and Ecommerce providers.

SaaS and Ecommerce Business Services
  • Expert Consulting around SaaS and Ecommerce Delivery
  • Specialized ATG Commerce and SharePoint Consulting
  • Security and Compliance Consulting (PCI/SOX/Privacy)
  • Flexible Service Plans (To Accommodate Seasonal Usage Spikes)
  • End-user Service Desk Services
  • Shared and Dedicated ITIL-Certified Technical Account Managers
  • Pre-sales Application Performance Testing
  • Ramped Payment Schedules
  • Flexible Capex vs Opex Pricing Options
  • SaaS Escrow Services
  • Email Marketing Services
  • Tiered Service Level agreements (SLAs)
  • Free software licenses for SaaS start-ups via Microsoft's BizSpark Program
Managed Infrastructure Services
Managed Application Services
  • ATG Commerce
  • Microsoft SharePoint
  • Microsoft Exchange & Blackberry Services
  • OS Services (Microsoft / Linux)
  • Database Services (MSSQL / MySQL / Oracle)
  • Application Frameworks (.NET / PHP / Perl / Java)
  • Web Services (Apache / IIS)
Managed IT Support Services
  • 24x7 Technical Service Desk
  • Service Level Management
  • Configuration Management
  • Incident & Problem Management
  • Change & Release Management
  • Availability & Continuity Management
  • Security Management
Managed Security Services
Continual Service Improvement
  • SLA and SLO Measurement and Reporting
  • Monthly QoS Reviews
  • Quarterly Account Reviews
Engineering Services
  • Service Level Planning
  • Capacity Management Planning
  • Availability & Continuity Planning
Managed Deployment Services
  • Project Planning & Management
  • System & Application Configuration
  • System & Application Instrumentation
  • Baseline Application Load and Security Testing
  • System Documentation (cSOPs / WIs)

To learn more, please contact one of our expert SaaS / Ecommerce consultants through our online Assessment Request form or call toll free: 1.877.767.5577


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