Tenzing's SaaS & Ecommerce Hosting Services Portfolio
Your SaaS & Ecommerce Hosting Experts Sales & Support: 1.877.767.5577
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Summit with Tenzing:The SaaS and Ecommerce Delivery Experts
Tenzing is a Software as a Service (SaaS) and Ecommerce enablement company. Our EVEREST managed hosting platform is designed specifically to address the unique business challenges faced by SaaS and Ecommerce providers. Our mission is to deliver exceptional business value by reducing the ongoing business risks, capital requirements, and operational costs associated with the reliable, secure, and scalable delivery of enterprise-class business-critical SaaS and Ecommerce applications.
EVEREST SaaS and Ecommerce Delivery Platform:
At the heart of Tenzing is its EVEREST managed hosting platform. This comprehensive IT Infrastructure and Managed Services platform is engineered to meet the highest standards for delivering SaaS and Ecommerce services globally. The EVEREST platform includes:
- Expert SaaS and Ecommerce consulting and engineering services;
- Service Level Agreements tailored to your Business Requirements;
- Enterprise-ready, on-demand hosting (compute, storage, network) infrastructure;
- Highly responsive, ITIL-structured Service Desk and Technical Support Teams;
- ISO 27001/SAS 70 Type II/PCI-DSS certified information security framework;
- Proactive account management lead by ITIL-certified Technical Account Managers.
Our Managed Services Portfolio
Building on the EVEREST SaaS and Ecommerce delivery platform, Tenzing's comprehensive services portfolio is designed specifically to meet the unique business requirements of SaaS and Ecommerce providers.
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SaaS and Ecom Business Services
- Expert Consulting around SaaS and Ecommerce Delivery
- Specialized ATG Commerce and SharePoint Consulting
- Security and Compliance Consulting (PCI/SOX/Privacy)
- Flexible Service Plans (To Accommodate Seasonal Usage Spikes)
- End-user Service Desk Services
- Shared and Dedicated ITIL-Certified Technical Account Managers
- Pre-sales Application Performance Testing
- Ramped Payment Schedules
- Flexible Capex vs Opex Pricing Options
- Email Marketing Services
- Tiered Service Level agreements (SLAs)
- Free software licenses for SaaS start-ups via Microsoft's BizSpark Program
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Managed Application Services
- ATG Hosting Solutions
- Microsoft SharePoint
- Microsoft Exchange & Blackberry Services
- OS Services (Microsoft / Linux)
- Database Services (MSSQL / MySQL / Oracle)
- Application Frameworks (.NET / PHP / Perl / Java)
- Web Services (Apache / IIS)
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Managed IT Support Services
- 24x7 Technical Service Desk
- Service Level Management
- Configuration Management
- Incident & Problem Management
- Change & Release Management
- Availability & Continuity Management
- Security Management
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Managed Infrastructure Services
- Data Centre Services
- Private Cloud Services
- Public Cloud Services
- Network Services (Connectivity / Load Balancing)
- Compute Services (Servers / Blades / vServers)
- Storage Services (Local / DAS / SAN)
- System & Application Monitoring (Local & Global)
- DNS Services
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Managed Security Services
- Abuse Management
- Patch Management
- Firewall Services
- Intrusion Prevention / Detection
- Vulnerability Testing
- Auditing and Compliancy Testing
- SSL Certificates
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Continual Service Improvement
- SLA and SLO Measurement and Reporting
- Monthly QoS Reviews
- Quarterly Account Reviews
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Engineering Services
- Service Level Planning
- Capacity Management Planning
- Availability & Continuity Planning
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Managed Deployment Services
- Project Planning & Management
- System & Application Configuration
- System & Application Instrumentation
- Baseline Application Load and Security Testing
- System Documentation (cSOPs / WIs)
What's Next?
To learn more about Tenzing's SaaS Hosting and SaaS Business and Technical Services, please contact one of our expert SaaS consultants through our online Assessment Request form or call toll free: 1.877.767.5577
Fill Out the Form Below for a Fast Response
Please fill out the form below and a SaaS consultant will get back to you soon.
You can also give us a call at 1.877.767.5577 or email sales@tenzing.com.
Tenzing Managed IT Services takes steps to meet Canadian privacy legislation with respect to personal information collected.
To learn more, please contact one of our expert SaaS / Ecommerce consultants through our online Assessment Request form or call toll free: 1.877.767.5577