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Magento on AWS

Pivotree’s Magento on AWS is reliable, scalable, secure, Optimized Hosting. It combines the flexibility and scalability of the AWS platform with Pivotree’s round the clock support, customized managed services and ecommerce expertise. By investing in Magento on AWS you’ve chosen a powerful platform to deliver your online shopping experience, don’t let your infrastructure hold it back. Pivotree provides infrastructure and managed services to some of the world’s leading retailers and can help you make the most of your platform investment.

Magento store online

Built for Performance
Optimize your site performance and protect your customer experience with a scalable solution that guarantees you only ever pay for the infrastructure you need. No more. No less.
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Managed by Experts
Skip the heavy lifting, save on development costs and stop worrying about site availability and performance with Pivotree’s round the clock monitoring and support.
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Trusted by Merchants
With AT 101 Soc-2, ISO27001 and PCI DSS certifications, solid partner relationships and ITIL based policies and procedures, you can be assured that your environment is in good hands.
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Built for Performance

Magento on AWS, managed by Pivotree allows you to dynamically grow and shrink your environment. Pivotree will help you scale seamlessly during busy periods, allowing you to pay only for the infrastructure you use. While cloud infrastructure has always been a cost effective way to manage a site with variable traffic, Magento’s new cloud friendly licensing model make it an even more attractive investment.

Sample Reference Architecture

Leverage the full power of Magento with a reference architecture that optimizes your site performance and ensures reliability. We’ll build a custom solution for you, leveraging components like:

  • Amazon Cloudfront CDN, to speed up the delivery of your website using a global network of edge locations.
  • A combination of AWS EC2 instances with services like ElastiCache, Relational Database Service (RDS), Elastic Load Balancer and Cloudwatch.

With Magento’s new cloud friendly licensing model, there has never been a better time explore how Magento on AWS, managed by Pivotree can help you scale and grow your ecommerce operations.

Amazon Infrastructure

AWS designs its datacenters to deliver high performance, scalability, security and redundancy. Each region of operation includes multiple availability zones, sophisticated cloud orchestration and routing technologies, high-speed network connectivity, and intelligent network storage delivered seamlessly as a service.

Built in High Availability and Disaster Recovery

With datacenters all over the world and multiple availability zones in the event of a major disaster in one location, your sites can fail over to another point of delivery. Our solution employs a high availability configuration within availability zones to ensure that there are never any single points of failure. We also offer two options for disaster recovery, a “Pilot Light” configuration and a “Warm Standby” configuration that automatically fail over to a secondary availability zone in the event of an outage in your primary availability zone.

Industry Leading SLAs

Pivotree backs its Magento Optimized Hosting on AWS offering with industry leading SLAs that go far beyond typical infrastructure uptime SLAs. We guarantee that customers can reach your Magento store. We offer two options, a 99.99% Site Availability SLA and a 100% Site Availability SLA. Both give you greater peace of mind that your Magento on AWS store will run smoothly.

Managed by Experts

Configuring, deploying, monitoring, managing and maintaining AWS infrastructure is complicated. Optimizing it to run your Magento on AWS store is even harder. Pivotree manages this complexity for you 24x7x365 with a team of Magento and AWS experts leveraging industry leading ITIL-based processes design specifically for ecommerce.

  • Skip the heavy lifting while we worry about provisioning, scaling and managing your infrastructure.
  • Our team will configure and optimize your web servers, app servers and databases, allowing you to save on development costs.
  • We’ll also set up custom monitoring and alerts based on your business requirements – and when those alerts are triggered, we’ll respond immediately.
  • Our support team ensure the availability of your site by managing your disaster recovery services.
  • If necessary, we deploy a comprehensive operational and escalation protocol to mitigate any security risk to your site.

Ecommerce Expertise

Pivotree has been investing in its ecommerce expertise for the better part of the last decade. With over 100 deployments under our belt we’ve been able to establish tools and processes that help us better serve our merchant clients. These include:

Our operations team has developed a comprehensive holiday preparation program that includes capacity assessments, campaign best practices and security reviews. The program helps ensure that our merchant clients are well prepared for their busy season.

Internally, we are all hands on deck for Cyber Month with our Holiday Support Program. We add extra support staff, implement vacation and change freezes, activate campaign monitors and hold daily status reviews in the weeks between Thanksgiving and Christmas.

From the establishment of project responsibility matrices to the way we manage ticketing and incidents, Pivotree has invested heavily in our ecommerce support expertise. our support policies and procedures are built from ITIL processes and tailored to ecommerce merchants and their partners.

Advanced Services

Pivotree’s advanced managed services have been specifically designed to meet the unique business needs of Magento merchants, allowing us to augment and extend our services and support far beyond your infrastructure.

To help our merchant clients solve their business challenges we offer the following advanced services:

Trusted by Merchants

Pivotree was one of the first hosting providers to be validated through Magento’s updated partner program, and was the first to offer managed services for Magento on AWS in North America. We are also an AWS advanced consulting partner, and based on our technical proficiency and proven success delivering ecommerce solutions, were one of the inaugural partners for their commerce competency program.

We work closely with leading systems integrators, bringing tools and processes to support organization and accountability. We’ve built a responsibility matrix for Magento that allows us to set expectations and processes with all project partners. Our ITIL-based change management procedures ensure that environment changes are carefully reviewed and approved to avoid any negative impact on your site’s performance.

Magento Silver Hosting Partner

Defense in Depth Security

Pivotree’s security is based on a defense in depth approach. Our system is built to ensure the availability, confidentiality and integrity of our systems and data. Both Amazon and Pivotree are PCI DSS compliant and we help ensure ongoing compliance by applying the latest patches and firmware to your environment.

Pivotree Security System

The following audits and certification provide unbiased proof to our customers that we have fully implemented what we claim:

  • Annual AT101SOC 2 Type 2 & CSAE 3416 SOC 1 Type 2 Audits.
  • Annual ISO 27001 Audits.
  • PCI-DSS Level 1 compliant Service Provider on Physical Security and Policies as well as the Management and Deployment of Antivirus.
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