Ecommerce Infrastructure and Application Services

Pivotree is a managed services provider that is focused on ecommerce hosting. We have been designing, deploying and managing revenue-generating ecommerce hosting infrastructure for more than a decade and managing a range of ecommerce applications for the past 5 years. By leveraging our resources and expertise, you can focus on increasing online sales, while we provide and operate the foundation that keeps you up and running around the clock.

Whether you’ve built your  ecommerce site from the ground up, or have chosen a major platform technology, Pivotree can help. We have experience and expertise in leading platforms like Oracle ATG, Magento, and Hybris. We also offer a number of ecommerce related services to help with PCI compliance, application performance monitoringDoS mitigation, and more.

Availability and Expertise

We know downtime is not an option. Our mission is to ensure your store is always open for business, every hour of every day. Our top-tier facilities, leading technologies, skilled people and proven ITIL processes make the difference.

Capacity Planning and Scalability

Your goal is to grow your online business and our job is to make sure the infrastructure can support that growth. We design our solutions to provide ample capacity long after launch, and the ability to scale quickly as needed.

Security and Compliance

Pivotree annually maintains major industry certifications including ISO, AT-101 and PCI DSS. These third-party audits further demonstrate our commitment to providing the highest levels of security for our clients.

Substantial Cost Savings

As you build your online business, containing cost is important. The efficiencies we gain by being focused on ecommerce, makes us extremely cost-effective compared to in-house hosting or less specialized providers.

Operational Support

Our support teams work non-stop in monitoring your environment and managing service requests. We also assign ecommerce clients a dedicated ITIL-certified, Technical Account Manager to guide you through implementation and provide high-touch, ongoing support.

Enhanced Customer Experience

Speed impacts the online buying process and we do everything possible to enhance the online shopping experience. We work together with our clients and partners to continually monitor and optimize their systems for peak performance.
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    “Before joining Pivotree, it would take us several days and a lot of back and forth communication to perform simple tasks like adding access for a new employee. With Pivotree, that same process took just minutes. Every interaction we’ve had so far has been like that. They are fast, reliable and knowledgeable, and I’m feeling more confident than ever that we’ll be in a great position to make the most out of our peak buying season.”

    Mike Lewis, Digital Marketing Manager

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