As your ecommerce operation grows, it becomes a critical contributor to the success of your company. It also becomes more complex to manage and maintain. High availability, performance, scalability and security are essential in keeping your online store open for business.
Tenzing is a managed services provider that is focused on ecommerce.
We have been designing, deploying and managing revenue-generating ecommerce hosting infrastructure for more than a decade and managing a range of ecommerce applications for the past 5 years. By leveraging our resources and expertise, you can focus on increasing online sales, while we provide and operate the foundation that keeps you up and running around the clock.
Whether you’ve built your ecommerce site from the ground up, or have chosen a major platform technology, Tenzing can help. We have experience and expertise in leading platforms like Oracle ATG, Magento, and Hybris. We also offer a number of ecommerce related services to help with PCI compliance, application performance monitoring, DoS mitigation, and more.
We know downtime is not an option. Our mission is to ensure your store is always open for business, every hour of every day. Our top-tier facilities, leading technologies, skilled people and proven ITIL processes make the difference.
Your goal is to grow your online business and our job is to make sure the infrastructure can support that growth. We design our solutions to provide ample capacity long after launch, and the ability to scale quickly as needed.
Tenzing annually maintains major industry certifications including ISO, AT-101 and PCI DSS. These third-party audits further demonstrate our commitment to providing the highest levels of security for our clients.
As you build your online business, containing cost is important. The efficiencies we gain by being focused on ecommerce, makes us extremely cost-effective compared to in-house hosting or less specialized providers.
Our support teams work non-stop in monitoring your environment and managing service requests. We also assign ecommerce clients a dedicated ITIL-certified, Technical Account Manager to guide you through implementation and provide high-touch, ongoing support.
Speed impacts the online buying process and we do everything possible to enhance the online shopping experience. We work together with our clients and partners to continually monitor and optimize their systems for peak performance.
"I love managed services. It is awesome to have someone to help you trouble- shoot, not to mention, the monitoring means I don’t have to worry about the site staying live when I’m not at work. Given how essential uptime is for ecommerce, we don’t want to compromise our results or customer trust with a site that is down. Our team isn’t 24x7, so it’s important to our success that someone is always watching the site."
Tony Trew, Director of Marketing, Structube