Tenzing Expands its Ecommerce Ecosystem in a Strategic Partnership with Heiler Software AG

Agreement Provides New Solutions for Product Information Management and Managed Hosting Services.


Heiler Software AGTenzing Managed IT Services (Tenzing), a leading provider of hosting solutions for ecommerce clients, System Integrators (SIs) and Software-as-a-Service (SaaS) providers, along with Heiler Software, a dominant force in Product Information Management (PIM) software, today announced a new strategic partnership. Under the terms of the agreement, Heiler will offer Tenzing’s managed hosting solutions to its new North American customers. The two companies are experts in their respective fields and committed to expanding the adoption and continued growth of ecommerce in the marketplace. The agreement will include joint strategic planning and co-marketing activities designed to broaden the service offerings of each organization.

“The ability to acquire, manage, and syndicate product information to all sales channels has become the key differentiator for successful multichannel strategies,” says Greg Wong, CEO of Heiler Software Corporation. “The Heiler PIM suite provides the platform to support this strategy and Tenzing gives our customers the option of leveraging that platform in a managed service or cloud based deployment scenario.”

Heiler’s method of professional services and consulting, coupled with their certified partner network, is based on a business value oriented model. With a matrix of key performance indicators, Heiler helps retailers, distributors, and manufacturers determine which measurements will benefit them. Heiler’s Product Information Management (PIM) solution provides a centralized, integrated, and flexible platform that drives multichannel commerce, increases conversions and margins, and accelerates time-to-market. This enables multichannel businesses to provide a continuous omni-channel experience to their customers.

Tenzing managed hosting reduces the ongoing business risks, capital requirements, and operational costs associated with the reliable, secure, and scalable delivery of complex ecommerce and SaaS applications like PIM. Tenzing works with best-of-breed partners to deliver solutions that effectively address a broader range of challenges faced by their clients.

“Companies usually don’t want to build the expertise, processes and 24×7 support needed to host these specialized applications in-house. They would rather concentrate on their core business, not the infrastructure,” explains Brian Shepard, founder and CEO of Tenzing. “Heiler’s preference was to deal with one company and they found a trusted partner in Tenzing. As their preferred managed hosting provider, we help simplify the business models for Heiler and their new customers in North America. With this partnership, everyone can focus on what they do best. Tenzing is tightly focused on ecommerce and the eco-system of technology providers who support it. Our relationships with leading developers like Heiler, along with best-in-class SIs, provide a winning combination for our clients and deepens the expertise and value we bring to the ecommerce space.”

About Heiler Software

Heiler Software enables retailers, manufacturers, and distributors to manage all of their product information from a central data source – for all communication channels and all languages. Heiler also supports large, multinational companies in e-procurement. The company’s industry-independent catalog solution safeguards the automated, cost-saving procurement of products and services as well as their integration into the supply chain. Worldwide, more than 300 corporate and mid-size companies, such as Daimler, Coca Cola, and General Motors, rely on Heiler solutions.

About Tenzing Managed IT Services

Founded in 1998, Tenzing is a leading provider of hosting solutions for e-commerce clients, System Integrators (SIs), and Software-as-a-Service (SaaS) providers. Tenzing’s mature IT Service Management (ITSM) and ITIL best practices provide the foundation for the reliable, secure, and scalable delivery of complex applications around the clock. Backed by comprehensive Service Level Agreements (SLAs), Tenzing is SSAE16 Type II, ISO 27001, PCI-DSS and Visa PCI certified with data centres in Dallas, TX, Toronto, ON, and Vancouver and Kelowna, B.C. For more information, visit: newweb-admin.tenzing.com.

Media Contacts

Dave Geada

Director of Marketing and Product Management

877-767-5577 ext. 451


Aisling McCaffrey

Demand Marketing Specialist at Thinkwrap
Aisling is our Demand Marketing Specialist at Thinkwrap, and loves working with both technology and humans. She studied International Business (concentrating in Marketing) and has spent several years living and working in China, mostly in Shanghai, where she became passionate about global innovation and how the use of social media changes in different cultures. Aisling likes to keep up on internet trends - from business to memes - and is always looking for new ways to learn or entertain herself.