Tenzing delivers stability and performance as Commerce customers outperform expectations during Cyber Weekend 2014

TORONTO – December 18, 2014

Tenzing customers saw their busiest Cyber Week to date with record traffic

Tenzing Managed IT services announced today that its retail clients saw a growth in Cyber Monday traffic of up to 80% compared to 2013, which was much higher than the US industry average of 11.8% reported by Monetate. Tenzing clients were well prepared to handle the additional traffic thanks to Tenzing’s rigorous holiday preparation program.

“We saw record levels of traffic on our retail clients’ sites from web and mobile,” said Tenzing president Raj Atwal. “Our pre-holiday planning expertise, expert staff, scalable infrastructure and advanced managed services for merchants prepared our clients for the additional traffic. So far, we are thrilled with early feedback indicating significant growth in conversions and revenues for our clients.”

Tenzing manages infrastructure, performance, and security for retailers on enterprise ecommerce platforms like Magento, Oracle Commerce, Hybris, and IBM Websphere. Tenzing Technical Account teams start working with clients in June to prepare for the holiday season. Tenzing’s holiday preparation program includes capacity reviews, load and performance testing, emergency response planning, security reviews and risk assessments. Built on five years of experience supporting retailers, the program is designed to ensure retailers are ready for their peak season.

“We have had incredible success to start off this holiday season, and Tenzing is part of that story,” said Martin-Alexandre Beaulieu, Director of Development and Business Methods at La Vie en Rose. “They were an integral part of our readiness team that ensured our servers could handle the stress of Cyber Monday, and that preparation helped us achieve 60% growth over last year.”

One of the key contributors to success in 2014 has been Tenzing’s holiday planning program. “We are thrilled with the growth and success our clients are experiencing,” said Elizabeth Scott, Vice President of Service Delivery at Tenzing. “Thanks to careful planning and preparation, their sites were able to handle the extra volume without impacting performance.”

While Tenzing clients are immersed in holiday preparation for most of the fall, retailers struggling with their performance this holiday season can find some advice in Tenzings’ 7 Tips to Manage Unexpected Traffic infographic. For further information on Tenzings’ holdiay preparation best practices download the free Ecommerce Holiday Guide.


About Tenzing

Founded in 1998, Tenzing delivers more than scalable infrastructure, fast networks and great managed services. Tenzing combines deep commerce platform expertise, advanced managed services, and extensive industry partnerships to help merchants increase revenues and deliver remarkable customer experiences. Retailers, SIs and ISVs choose Tenzing because we help them increase SEM performance, reduce shopping cart abandonment rates and ensure performance during peak seasons. Tenzing is SSAE16 Type II, ISO 27001, PCI-DSS and VISA PCI certified with datacenters in the US, Canada and United Kingdom. For more information, visit: newweb-admin.tenzing.com



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Aisling McCaffrey

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Aisling is our Demand Marketing Specialist at Thinkwrap, and loves working with both technology and humans. She studied International Business (concentrating in Marketing) and has spent several years living and working in China, mostly in Shanghai, where she became passionate about global innovation and how the use of social media changes in different cultures. Aisling likes to keep up on internet trends - from business to memes - and is always looking for new ways to learn or entertain herself.