6 Questions to Ask When Deciding on Hosting for Magento
Choosing the right hosting provider has an enormous effect on the success of your online store. Just consider the fact that for every second a customer waits for your site to load, their overall satisfaction decreases by 16%. Before you make any decisions regarding hosting for Magento, make sure you ask the following questions.
1. Is Your Datacenter Secured?
Any datacenter providing hosting for Magento must be kept secure. Make sure that redundant power sources are in place, that network connections are guaranteed, and that any and all access to the facility is carefully controlled and monitored.
2. Can You Monitor Performance?
Any good provider of hosting for Magento must be able to monitor your availability, performance, and components while reporting data back to you in real time. And in order to glean the deepest level of insight, the process must include techniques like synthetic and business transaction monitoring that relate directly to the customer experience. Another feature to look for is application performance monitoring that can focus on particular sections of code and display automated alerts to identify and fix performance issues faster.
3. Are Threats Being Deflected?
You probably have provisions in place to prevent common security breaches, but if your hosting provider is not similarly proactive, you are more vulnerable than you realize. Make sure that any company providing you with hosting for Magento takes a global view of threat activity and has the means to deflect today’s most common cyber threats.
4. Will My Patches Be Updated?
Instead of trying to keep patches current yourself, turn to a hosting provider that can install the necessary patches as soon as they are released while taking a comprehensive and customized approach to operational support.
5. Are Additional Services Available?
Anyone providing hosting for Magento should offer a flexible and extendable menu of services. After all, the things you need now could quickly become insufficient for your needs, possible within a year. Check that any provider you rely on can scale up your level of service as needed, and within a flexible cost structure.
6. What Level of Support Can I Expect?
Keeping your online store accessible, and fully functioning is a paramount concern, but problems are inevitable. The company that provides you with hosting for Magento must be able to supply ITIL-certified professionals to address issues as soon as they arise.
As you look for a company to provide hosting for Magento, don’t go with the cheapest or the flashiest. Rely on a company that can serve you to the fullest extent, both now and as you begin to grow. Contact the Magento hosting experts at Tenzing to maximize your online revenue.