Managed Hosting Services
Sales & Support:  1.877.767.5577

Tenzing has developed a cost effective managed hosted solution for ATG® Solutions Providers to speed the delivery of ATG® e-commerce applications. Combining a team of ATG®s experts with templates that provide snapshots of ATG-ready infrastructure, Tenzing accelerates the time to market and increases revenue potential for partners.

Tenzing is Committed to Our ATG Partners

Tenzing's full-service solution enables partners to focus on delivering value to customers - not managing hosting infrastructure. Tenzing provides support throughout client engagement with best practices consulting, project requirements assessment and on-site solutions engineering support. Post deployment Tenzing will provide SLA and SLO measurement reporting, monthly QoS reports as well as quarterly account reviews to ensure that the hosting infrastructure is optimized for today and tomorrow.

ATG AH e-Commerce Environment

Application Optimization: Achieve the highest level of performance

  • Tenzing works with partners to optimize applications running on the ATG Platform while ongoing monitoring ensures the highest level of performance.

Scalability: Grow to meet seasonal demands

  • Tenzing's Everest Cloud Computing Platform can scale dynamically to meet planned or unscheduled demand.

Service Assurance: Meet your service level commitments

  • Tenzing can proactively assess expected quality of service and adherence to SLAs. Ongoing reporting of key SLA metrics enables partners to proactively make changes if necessary.

Continuity Planning: Prepare for tomorrow today

  • Following the rule of measure twice, cut once, Tenzing provides capacity and business continuity planning ensuring infrastructure is optimized for customer's requirements.

Compliance: Industry recognized certifications

  • Tenzing has made significant investments in industry certifications including ISO 27001, SAS 70 and PCI DSS demonstrating our commitment to provide best-of-breed hosting solutions for our partners.

Operational Support: 24x7x365 support services

  • Tenzing's support team is available 24x7x365 to manage service requests. Tenzing partners are assigned a dedicated ITIL-Certified, Technical Account Manager to guide you through the implementation process.

»  Learn more about Tenzing's ATG solution or to sign up for the Partner Quick Start Program

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